FAQ

General Questions

Q: What is Sinful Street?

A: Sinful Street is a one-stop destination for all fashion enthusiasts, catering to individuals who seek the finest in fashion. With an exceptional collection of high-fashion and streetwear apparels, accessories and luxury leather goods, we pride ourselves on curating only the most authentic brands and items under one roof.

Q: How to contact us?

A: You can contact us through any social media platforms. We're here to assist you with any inquiries.

Ordering and Payments

Q: How do I place an order?

A: To place an order, simply browse our collection, choose the items you'd like to purchase, select your size, and click "Add to Cart." Follow the checkout process to complete your order.

Q: What payment methods do you accept?

A: We accept the following payment methods: credit/debit cards (Visa, MasterCard) and other secure online payment options.

Q: Can I modify or cancel my order?

A: If you need to modify or cancel your order, please contact us as soon as possible. Changes is only possible if the order has not been shipped.

Shipping and Delivery

Q: What are the shipping options and costs?

A: We offer standard and expedited shipping options. Shipping costs vary based on your location and the shipping method chosen. Please review our Shipping page for detailed information.

Q: How long does it take to receive my order?

A: Delivery times vary depending on your location and the shipping option selected. Standard shipping typically takes 7 days. Refer to our Shipping  page for more details.

Returns and Exchanges

Q: What is your return policy?

A: We have a 7 days return policy. If you're not satisfied with your purchase, you can return the item within 7 days upon delivery to you for an exchange. Please read our Returns policy for full details.

Q: How do I initiate an exchange?

A: To initiate an exchange, please contact us. We'll guide you through the process and provide instructions for exchanging the item.